Terms and Conditions

Terms of Use

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

The domain name www.sampoornzerowaste.in ( hereinafter referred to as’’ SZW Website’’) is owned by Sampoorn Zero Waste Private Limited, a company registered at Flat No 205, Phase 1, Amrit Apartments, Somajiguda, Hyderabad, 50082, Telangana, India. (Hereinafter referred to as’’ Sampoorn Zero Waste’’)

Your use of the SZW Website and services and tools are governed by the following terms and conditions (“Terms of Use”) as applicable to the SZW Website including the applicable policies which are incorporated herein by way of reference. If You transact on the SZW Website, you shall be subject to the policies that are applicable to the SZW Website for such transaction. By mere use of the SZW Website, you shall be contracting with Sampoorn Zero Waste and these terms and conditions including the policies constitute your binding obligations, with Sampoorn Zero Waste.


Membership Eligibility

Use of the SZW Website is available only to persons who can form legally binding contracts under Indian Contract Act, 1872. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use the SZW Website. If you are a minor i.e., under the age of 18 years, you shall not register as a User of the SZW Website and shall not transact on or use the SZW Website. As a minor if you wish to use or transact on SZW Website, such use or transaction may be made by your legal guardian or parents on the SZW Website. Sampoorn Zero Waste reserves the right to terminate your membership and / or refuse to provide you with access to the SZW Website if it is brought to Sampoorn Zero Waste’s notice or if it is discovered that you are under the age of 18 years.

Your Account and Registration Obligations

If you use, you shall be responsible for maintaining the confidentiality of your Password and User ID. You shall be responsible for all activities that occur under your User ID and Password. You agree that if you provide any information that is untrue, inaccurate, not current or incomplete or Sampoorn Zero Waste has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with this Terms of Use, Sampoorn Zero Waste has the right to suspend or terminate or block access of your membership with Sampoorn Zero Waste and refuse to provide you with access to the SZW Website.


When You use the SZW Website or send emails or other data, information or communication to us, You agree and understand that You are communicating with Us through electronic records and You consent to receive communications via electronic records from Us periodically and as and when required. Sampoorn Zero Waste may communicate with you by email or by such other mode of communication, electronic or otherwise.

Disclaimer: Pricing and stock on any product(s) or product information published, as is reflected on the SZW Website, due to some technical issue, typographical error may be incorrectly reflected and in such an event Sampoorn Zero Waste may cancel such your order(s).


Membership on the SZW Website is free of cost. Sampoorn Zero Waste does not charge any fee for browsing and buying on the SZW Website. However, Sampoorn Zero Waste reserves the right to charge fee and change its policies from time to time. In particular, Sampoorn Zero Waste may at its sole discretion introduce new services and modify some or all of the existing services offered on the SZW Website. In such an event Sampoorn Zero Waste reserves, without notice to You, the right to introduce fees for the new services offered or amend/introduce fees for existing services, as the case may be. Changes to the Fee and related policies shall automatically become effective immediately once implemented on SZW Website. Unless otherwise stated, all fees shall be quoted in Indian Rupees(₹). You shall be solely responsible for compliance of all applicable laws including those in India for making payments to Sampoorn Zero Waste.

Use of the SZW Website (www.sampoornzerowaste.in)

You agree, undertake, and confirm that your use of SZW Website shall be strictly governed by the following required principles:

  • You agree not to use any device, software, or routine to interfere or attempt to interfere with the proper working of the SZW Website or any transaction being conducted on the SZW Website, or with any other person’s use of the SZW Website.
  • You shall not attempt to gain unauthorized access to any portion or feature of the SZW Website, or any other systems or networks connected to the SZW Website or to any server, computer, network, or to any of the services offered on or through the SZW Website, by hacking, password “mining” or any other illegitimate means.
  • You shall not make any negative, denigrating , demeaning or defamatory statement(s) or comment(s) about Us or the brand name or domain name used by us including the terms Sampoorn Zero Waste, Sampoorn Home Composter, or otherwise engage in any conduct or action that might tarnish the image or reputation, of Sampoorn Zero Waste on platform or otherwise tarnish or dilute any Sampoorn Zero Waste trade or service marks, trade name and/or goodwill associated with such trade or service marks, trade name as may be owned or used by us. You agree that You will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the ZW Website or Sampoorn Zero Waste’s systems or networks, or any systems or networks connected to Sampoorn Zero Waste
  • You shall not use any “page-scrape”, “spider” ,“deep-link”, “robot”, or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the SZW Website or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the SZW Website or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the SZW Website. Sampoorn Zero Waste Reserve our right to bar any such activity.
  • You shall not scan, probe, or test the vulnerability of the SZW Website, or any network connected to the SZW Website nor breach the security or authentication measures on the SZW Website, or any network connected to the SZW Website. You may not reverse look-up, trace or seek to trace any information on any other User of or visitor to SZW Website, or any other customer, including any account on the SZW Website not owned by you, to its source, or exploit the SZW Website or any service or information made available or offered by or through the SZW Website, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than Your own information, as provided for by the SZW Website.
  • You may not use the SZW Website or any content for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or other activity which infringes the rights of Sampoorn Zero Waste and / or others.
  • You may not forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmittal You send to Us on or through the SZW Website or any service offered on or through the SZW Website. You may not pretend that You are, or that You represent, someone else, or impersonate any other individual or entity.
  • Solely to enable SZW Website to use the information you supply us with, so that Sampoorn Zero Waste are not violating any rights you might have in your Information, You agree to grant Us a non-exclusive, worldwide, irrevocable ,perpetual, royalty-free, sub-licensable (through multiple tiers) right to exercise the copyright, publicity, database rights or any other rights you have in your Information, in any media now known or not currently known, with respect to your Information. Sampoorn Zero Waste will only use Your information in accordance with the Terms of Use and Privacy Policy applicable to use of the SZW Website.
  • You shall not engage in advertising to, or solicitation of, other Users of the SZW Website to buy or sell any products or services, including, but not limited to, products or services related to that being displayed on the SZW Website or related to us. You may not transmit any chain letters or unsolicited commercial or junk email to other Users via the SZW Website. It shall be a violation of these Terms of Use to use any information obtained from the SZW Website in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit, or sell to another person other than us without Sampoorn Zero Waste prior explicit consent. In order to protect Sampoorn Zero Waste Users from such advertising or solicitation, Sampoorn Zero Waste reserve the right to restrict the number of messages or emails which a user may send to other Users in any 24-hour period which Sampoorn Zero Waste deem appropriate in its sole discretion.
  • You understand that Sampoorn Zero Waste have the right at all times to disclose any information (including the identity of the persons providing information or materials on the SZW Website) as necessary to satisfy any law, regulation, or valid governmental request. This may include, without limitation, disclosure of the information in connection with investigation of alleged illegal activity or solicitation of illegal activity or in response to a lawful court order or subpoena. In addition, Sampoorn Zero Waste can (and You hereby expressly authorize Sampoorn Zero Waste to) disclose any information about you to law enforcement or other government officials, as Sampoorn Zero Waste, in Our sole discretion, believe necessary or appropriate in connection with the investigation and/or resolution of possible crimes, especially those that may involve personal injury.
  • Sampoorn Zero Waste reserve the right, but have no obligation, to monitor the materials posted on the SZW Website. Sampoorn Zero Waste shall have the right to remove or edit any content that in its sole discretion violates, or is alleged to violate, any applicable law or either the spirit or letter of these Terms of Use.
  • Sampoorn Zero Waste shall have all the rights to take necessary action and claim damages that may occur due to your involvement/participation in any way on your own or through group/s of people, intentionally or unintentionally in Do’s/Don’ts.
  • It is possible that other users (including unauthorized users or “hackers”) may post or transmit offensive or obscene materials on the SZW Website and that You may be involuntarily exposed to such offensive and obscene materials. It also is possible for others to obtain personal information about You due to your use of the SZW Website, and that the recipient may use such information to harass or injure You. Sampoorn Zero Waste do not approve of such unauthorized uses, but by using the SZW Website you acknowledge and agree that Sampoorn Zero Waste are not responsible for the use of any personal information that You publicly disclose or share with others on the SZW Website. Please carefully select the type of information that You publicly disclose or share on the SZW Website.

Contents Posted on Site

Except as expressly provided in these Terms of Use, no part of the SZW Website and no Content may be imitative, replicated, uploaded, republished, posted, publicly displayed, encoded, interpreted, communicated, or circulated in any way (including “copying”) to any other computer, server, SZW Website or other medium for publication or distribution or for any commercial enterprise, without Sampoorn Zero Waste’s express prior written consent.

You may use information on the products and services purposely made available on the SZW Website for downloading, provided that You do not make any additional representations or warranties relating to such documents.

  • a. do not make any additional representations or warranties relating to such documents.
  • b. use such information only for your personal, non-commercial informational purpose and do not copy or post such information on any networked computer or broadcast it in any media,
  • c. make no modifications to any such information, and
  • d. do not remove any proprietary notice language in all copies of such documents,

You shall be responsible for any messages, notes, emails, pictures, illustrations, profiles, opinion, drawings, audio materials, videos, or other materials posted or transferred to the SZW Website (collectively, “Subject matter”). Such Subject matter will become Sampoorn Zero Waste property and you grant us the worldwide, perpetual, and transferable rights in such Subject matter. Sampoorn Zero Waste shall be entitled to, consistent with Our Privacy Policy as adopted in accordance with applicable law, use the Subject matter or any of its elements for any type of use forever, including but not limited to promotional and advertising purposes and in any media whether now known or hereafter devised, including the creation of derivative works that may include the Subject matter you provide. You agree that any subject matter you post may be used by us, consistent with Our Privacy Policy and Rules of Conduct on SZW Website as mentioned herein, and you are not entitled to any payment or other compensation for such use.

Disclaimer of Warranties and Liability

This SZW Website, all the materials and products (including but not limited to software) and services, included on or otherwise made available to you through SWZ Website are provided on “as is” and “as available” basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the foregoing paragraph, Sampoorn Zero Waste does not warrant that:

  • This SZW Website will be constantly available, or available at all; or
  • The information on this SZW Website is complete, true, accurate or non-misleading.

Sampoorn Zero Waste will not be liable to you in any way or in relation to the Contents of, or use of, or otherwise in connection with, the SZW Website. Sampoorn Zero Waste does not warrant that this site; information, Content, materials, product (including software) or services included on or otherwise made available to you through the SZW Website; their servers; or electronic communication sent from us are free of viruses or other harmful components.

Nothing on SZW Website constitutes, or is meant to constitute, advice of any kind. All the Products sold on SZW Website are governed by different state laws and if Sampoorn Zero Waste are unable to deliver such Products due to implications of different state laws, or inability to deliver by our logistics partners, and other unavoidable circumstances, Sampoorn Zero Waste will return or will give credit for the amount (if any) received in advance by Us from the sale of such Product that could not be delivered to You.

You will be required to enter a valid phone number while placing an order on the SZW Website. By registering your phone number with us, you consent to be contacted by us via phone calls and/or SMS notifications, in case of any order or shipment or delivery related updates. Sampoorn Zero Waste will not use your personal information to initiate any promotional phone calls or SMS.



While availing any of the payment method/s offered in SZW Website, Sampoorn Zero Waste is not responsible or take no liability of whatsoever nature in respect of any loss or damage arising directly or indirectly to you out of the decline due to:

  • a. exceeding the preset limit mutually agreed by you and between your "Bank/s",
  • b. or lack of authorization for any transaction/s,
  • c. or decline of transaction for any other reason/s
  • d. or any payment issues arising out of the transaction,

All payments made against the purchases/services on SZW Website by you shall be compulsorily in Indian Rupees (₹) acceptable in the Republic of India. SZW Website will not facilitate transaction with respect to any other form of currency with respect to the purchases made on SZW Website.

Trademark, Copyright and Restriction

Sampoorn Home Composter is a product of Sampoorn Zero Waste Private Limited. SZW Website is controlled and operated by Sampoorn Zero Waste. All material on this site, including pictures, images, audios, and videos, are protected by copyrights, trademarks, and other intellectual property rights that are owned and controlled by Sampoorn Zero Waste. Material on SZW website owned, operated, licensed, or controlled by Sampoorn Zero Waste is solely for your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by e-mail or other electronic means and whether directly or indirectly and you must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other website or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks, and other proprietary rights, and is prohibited. Any use for which you receive any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause.

Product Description

SZW Website tries to be as accurate as possible. However, SZW website does not guarantee that product description or other content of this site is, complete, accurate, current, reliable, or free of error. If a product sent through SZW Website is not as termed, your only solution is to inform us within 2 days of delivery and return it in unused condition.

Cancellation Policy

Once the payment is made it will not be returned. SZW Website has the right to cancel any order without any explanation for doing so. However, Sampoorn Zero Waste will ensure that the customer is informed within some time and refund applicable, will be made in reasonable time. For further queries on this issue mail us at ved@sampoornzw.in.

Shipping Policy

Products bought by the customer will be packed and shipped within 7 working days thorough 3rd party courier company. Delivery time will vary from location to location and will be solely dependent on the courier company. Please note in some cases the courier company might ask you to come and pick it up from your nearest post office. Place your order only if you are in a position to do that.

Return Policy

If the products are badly damaged after delivery, we will replace it with a new product.

Please call us or send the pictures of the damaged product within 7 days from the date of delivery at +91-8197338582 or mail us at ved@sampoornzw.in


You shall insure and hold innocent, Sampoorn Zero Waste, its owner, licensee, affiliates, subsidiaries, group companies (as applicable) and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorneys’ fees, made by any third party or penalty imposed due to or arising out of your breach of this Terms of Use, privacy Policy and other Policies, or Your violation of any law, rules or regulations or the rights of a third party.

Applicable Law

This Agreement shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall be exclusively in Hyderabad, Telangana, India.

Limitation of Liability


Our Contact

Please send any complains, comments or questions or any opinion regarding this site to ved@sampoornzw.in